Privacy Policy

Last Updated: February 14, 2026

CareCheck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our family caregiver coordination service.

Information We Collect

Information you provide:

• Phone numbers (for SMS coordination)
• Email addresses (for account management)
• Names of care recipients and family members
• Care-related notes, tasks, and medication schedules

Information collected automatically:

• SMS message logs (for coordination purposes)
• Activity timestamps (check-ins, task completions)

How We Use Your Information

• To send SMS notifications and reminders
• To coordinate care tasks among family members
• To provide medication and appointment reminders
• To generate care activity summaries
• To improve our services

SMS Messaging

By using CareCheck, you consent to receive SMS messages related to care coordination. Message frequency varies based on your care circle's activity. Message and data rates may apply.

To opt out: Text STOP to cancel SMS messages at any time. Text HELP for assistance.

Information Sharing

We share care information only with members of your designated care circle. We do not sell your personal information to third parties.

We may share information with:

• Other members of your care circle (as intended by the service)
• Service providers (Twilio for SMS, Cloudflare for hosting)
• Law enforcement if required by law

Data Security

We implement appropriate security measures to protect your information, including encryption in transit and at rest.

Data Retention

We retain care activity logs for 90 days. Account information is retained until you request deletion.

Your Rights

You may request to access, correct, or delete your personal information by contacting us.

Children's Privacy

CareCheck is not intended for use by children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via SMS or email.

Contact Us

If you have questions about this Privacy Policy, contact us at:

iCoach Solutions
Email: info@icoachsolutions.pro
Phone: (253) 487-0978